Shipping & Returns

SHIPPING POLICY

Your files will be automatically available for download on Etsy after payment is received and confirmed.  This normally takes no longer than 1-2 minutes, and is often much quicker than that.  You can find the file also under your account, and your purchases on the Etsy app.  If you do not receive your files within a few minutes, please contact us.

Return & Exchange Policy

Since you are purchasing a digital file there are no refunds.  The files are automatically sent to you once your payment has been completed.  With that said, however, if there is a problem with the files in any way, please contact us, we will fix them or give you a hand.

LINKS

HELP

CONTACT

sales@julabay.com

Calgary, Alberta, Canada

  • Black Instagram Icon
  • Black Facebook Icon
  • Black Pinterest Icon

© 2019 Jula Bay Enterprises Inc.